How can we help?

Frequently Asked Questions

Is my payment information secure?

Do I need a specific credit card?

We secure your payment details with bank-grade 256-bit encryption. Transactions are processed instantly with direct merchant confirmation, ensuring your data never lingers.

No specific credit card is required. TapMile works with your existing cards, allowing you to stack your standard bank points with our mileage accelerator program.

How do mileage transfers work?

Are there any hidden transaction fees?

Miles accumulate instantly in your TapMile wallet. You can transfer them directly to your preferred airline loyalty program with a single tap, completely fee-free.

None at all. TapMile is free to use for consumers. We partner directly with local merchants to reward your loyalty, meaning every mile you earn goes straight to your balance.

Still have questions?

Our support team is available around the clock. Send us a message and we will get back to you within five minutes.